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Three Valuable Lessons I Learned on a Business Trip

Recently our Inkbench CEO, George Abraham and I embarked on a cross-country business trip to the Mile High City—Denver, CO. Inkbench was sponsoring the IFPG Denver Regional Mixer and we spent the day (and evening) with IFPG members. Not knowing what to expect, we quickly realized it was an extraordinary opportunity to learn from, and network with franchisors, other supplier/partners, consultants and the IFPG team. We also had the good fortune to be invited to a lively rooftop reception at the Franchise Tailgate the evening before, reconnecting with some familiar faces, while making new “FranFriends.” 

Overall, Denver was a very successful business trip on many levels and here are just three of the valuable lessons I learned (or relearned): 

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It's really frustrating when someone isn't paying attention to us.

Say What?

It's really frustrating when someone isn't paying attention to us.

Knowing how that feels, we don't ever want someone else, like our friend, co-worker or client, to feel we aren't giving them our full attention. And as a service provider, active listening should be a top priority. 

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